UX design creates inspiring customer experiences


Whether corporate website, online store, app or technical application: We translate your vision into an inspiring digital experience. High-quality design with an appropriately emotional appeal fills your business idea with life. Smart usability and clearly structured information lead your business to success.

UX agency in Berlin

We want to show you a way to use the use experience to reach your customers and users in an industry-specific and product-specific way. To do this, we use UX methods to create a targeted approach with a graceful design and a high level of intuitive usability.

If your digital presence satisfies your customers’ needs and gets them to their destination in an uncomplicated way, you increase the success of your business through higher conversion or more downloads.

Your digital product is your gateway to the customer world. Make your customers’ stay in your digital business world as pleasant as possible. The first impression counts. Our designs support you in this. When attention to detail meets the courage to design, the result is a digital world that offers space for a product presentation tailored to the target group as well as for your corporate values and brand message.

Understand, design, stand out online!

You want to stand out from the crowd and inspire your clientele? We support you in doing so. The basic prerequisite for this is understanding the needs of your target groups. We develop these together with you. In combination with the product features and your project goals, we create an online world that matches your digital strategy. A mature user experience and appealing design give this the decisive finishing touch and make your product stand out from the crowd.

Our UX services

Research

Do you want to address your users with your digital product? In order to tailor this address to your user groups in the design, the needs and goals of the users should be known. We support you in this with our methods in the field of UX research.

Conception

Based on your product and project times and in combination with user needs, we create requirements for your digital product. From these, we create navigation concepts and wireframes, as the first vivid prototypes. This gives you a first impression of the interaction design.

Design

The core:
The design process creates your digital presence. Emotional appeal and visual appeal combine product details and information into a new whole. We create a design for you that inspires and brings your product to life.

Development accompaniment

To ensure that the concept specifications and design philosophy are implemented exactly, we accompany the implementation process from the first to the last minute. To this end, we are in regular contact with the technical developers.

Customer journey as a guide

Your customers are at the center of your digital presence. The concept and design are derived from their needs, goals and expectations. User journeys and user stories pave the way to understanding them.

To this end, we advise you individually and compactly with suitable methods and tools and translate your wishes into sustainable digital products. Sketches and wireframes are more tangible than strategy papers and requirements. We use them to concretize your goals and provide the basis for further design. We iteratively generate ideas based on your project goals, develop navigation concepts and wireframes that inspire your customers. This way you can watch your digital presence grow.

Our many years of experience and structured approach have already brought many digital presences and sales ideas to success. A trusting and transparent cooperation with you, as our customer, minimizes the project risk, optimizes the use of resources and ensures the success of your product in the long term.

Grant McGillivray
Grant McGillivray

Head of UX

+49 30 24627-532

grant.mcgillivray@neofonie.de

Axel Hillebrand
Axel Hillebrand

UX Consultant

+49 30 24627-533

axel.hillebrand@neofonie.de